Human Resources Support - Level 3 Advanced Apprenticeship

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Duration: 18 Months
Location: Workplace and College
Sector: Business

About the Course

Human Resources Support work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

What You'll Study

On the Apprenticeship you will cover topics such as:

  • Business understanding
  • HR Legislation and Policy
  • HR Function
  • HR Systems and Processes
  • Service Delivery
  • Problem solving
  • Communication & interpersonal
  • Teamwork
  • Process improvement
  • Managing HR Information
  • Personal Development

Please visit the Institue of Apprenticeships for more information

What Will I Need

You will need:

  • To be aged 16 or older
  • To be employed for a minimum of 30 hours per week with 20% of your normal working hours set aside for you to complete your training and study
  • GCSEs at grade 4 or above in English and Maths or Functional Skills at Level 2 in English and Maths

All applicants must have an interview and assessment in English and Maths to confirm that the apprenticeship is suitable for them.

Employers may also set additional entry requirements, as a prerequisite to working with them.


Apprenticeships are assessed by classroom study coursework and assessments along with on-the-job practicals.

What the Course leads to

The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.

Apprentices may also be eligible to apply for Associatemembership of the Chartered Institute of Personnel and Development (CIPD) or any otherprofessional body that recognises this apprenticeship within its membership criteria(membership is subject to the professional bodies own membership requirements).

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