Public Services

Public services are provided by a government to the people it serves and include the Armed Forces, emergency services, healthcare, education, social services, national security and prison services.

You’ll learn about human behaviour, gain knowledge on social issues and develop the skills needed in many of these roles, including leadership, teamwork and communication.

Previously, our students have had the opportunity to visit the Metropolitan Police, Old Bailey, London Ambulance Service, the London Fire Brigade at Bruce Grove station, the Imperial War Museum and RAF Hendon.

Public Service Courses and Apprenticeships at CONEL

The School of Public Service offers progression routes from Level 1 to Level 4. All of our courses are taught with a variety of approaches in mind, designed to make your learning experience the best it can be.

We offer courses in:

  • Public services
  • Uniformed services

If you are unsure which course or level is right for you, we offer a free information, advice and guidance service across both our centres - please click here for more information.

What you could earn

  • Police Officer: Hourly Pay £18.60, Weekly Pay £800, Annual Pay £41,600
  • Police Community Support Officer: Hourly Pay £12.14,Weekly Pay £510, Annual Pay £26,520
  • Probation Services Officer: Hourly Pay £13.66, Weekly Pay £560, Annual Pay £29,120
  • Ambulance Paramedic: Hourly Pay £18.37, Weekly Pay £790, Annual Pay £41,080
  • Army Soldier: Hourly Pay £9.68, Weekly Pay £350, Annual Pay £18,125
  • Army Officer: Non-graduate cadets: Hourly Pay £11.63, Weekly Pay £500, Annual Pay £26,000
  • Merchant Navy Deck Officer: £11.63, Weekly Pay £500, Annual Pay £26,000

Top facts about Public Service courses at CONEL

  • Educational visits have included trips to the Metropolitan Police, London Ambulance Service, London Fire Brigade, the Old Bailey, RAF Halton and the Imperial War Museum
  • Many students return to the College as guest speaker to tell students about their careers

Success Stories

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Samantha Pace

Samantha was determined to succeed from the very beginning and did not let anything stand in her way. Throughout the course she displayed a high level of integrity, responsibility and...

Stacey Slawinski

Stacey fully applied herself and showed outstanding commitment to her studies. She displayed practical, leadership and teamwork skills in the first year of her Level 3 diploma and achieved a...

Britto Mathew

Britto has shown unbelievable dedication and drive towards every aspect of his life in and out of college. He always applied himself fully to his academic study and policing career...

Delia Babasa

Delia worked hard to improve and always gave 100% to drive herself and other students on her diploma. Her tutors say she was a committed, dedicated and hard working student...

Celine Gillespie

I have loved my time at CONEL. I could not have picked a better college to go to. My tutors were lovely and really inspired me, and I have now...

Turgay Uludag

I gained a triple-starred Distinction in a Level 3 Extended Diploma in Public Services. I really enjoyed the practical elements of the course and working with other students. My teachers...

Rezaul Karim

The opportunities I got doing Public Services at the College were great. I want to join the police and during the course we learnt a lot about legislation and diversity...

Hasret Keles

Hasret is a fully committed Student, who not only completed a Level 1 course but also excelled the course expectations, finishing the course three weeks early. This allowed her to...

Burcu Kokcu

Alongside winning certificates in attendance and punctuality, team working skills and the Jack Petchey Award, Burcu completed Public Services BTEC Levels 1 and 2 to the highest standards. She has...

Rae Slawinski

Rae was given an award for her exemplary work in her Public Services course. During her time at College she made excellent progress towards her study goals, developing herself to...

What are the levels?



Hasret Keles

The Public Services course that I am doing is excellent with all the best teaching. I’m proud of myself because I finished the Level 1 course three weeks early and was able to jump straight onto Level 3.

Hasret Keles Public Services Diploma Level 3

Try our Careerometer on Job Opportunities and Rates of Pay

Try the Careerometer below to find out if the chances of finding work in your preferred profession are good or not and to find out what you can expect to earn.

How to apply

Thanks for your interest in applying. Choose a level of course from the options on the left for more information and to complete your application.

Click here for information about course levels


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Entry Level

This level will help you to develop general skills and improve your confidence if you do not have any experience or GCSEs. It will improve your basic reading, number skills and English language skills

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Level 1

This level will give you a good basic knowledge and understanding of the subject area. This level will develop your functional skills and give you some work experience.

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Level 2

This level will give you a deeper understanding of the subject area. This is a good level of education for employment and will improve your problem solving skills and increase your resourcefulness. This level is often the minimum requirement for employers.

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Level 3

This level gives you a thorough and developed understanding of the subject area. This level will give you experience in problem-solving, managing a workload and adapting your skills to achieve your objectives. This level is the minimum requirement when applying to universities and is the preferred requirement for most employers.

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Level 4 and Above

This level involves extensive studying and can help to make you a specialist in your field of learning or work.

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