Introduction to the course

The opportunities to build careers in the public services in London are mainly focussed on the emergency services. By enrolling on this course, students will have the opportunity to complete the Security Industry Authority Licence, sport and outdoor coaching quali cations and activity management and leadership qualifications.

Public service organisations such as the Metropolitan Police are raising both the academic and physical tness requirements for applicants so that successful candidates will have a higher level of academic reasoning and ability, along with the level of fitness so that a tter and better equipped service is created for the future.

Through links with organisations such as the Adventure Learning Foundation, Swinley Bike Hub, Middlesex Lords’ Taverners and Middlesex University’s Sports Faculty, students will develop a range of work relevant skills at a higher level, allowing them to progress onto higher-level qualifications or into their chosen career.

You will be exposed to a variety of public service organisations and you will have significant opportunities to network and make valuable contacts with a wide range of both uniformed and non-uniformed services.

Previous groups have had the opportunity to work with First Responder and members of the military services and learners have worked with the Metropolitan Police Service to deliver events on their behalf. To further develop your leadership and management skills, you will be expected to lead and manage the annual expedition weeks for all Public Services learners from both CONEL centres. 

What do I need?

  • Level 3 qualification in Public Services (A-Level, BTEC - Merit or Distinction grades)

  • Excellent reference

  • Level 2 English and Maths 

How is the course taught?

Class sizes are between six and twelve students. Each student has a specific personalised learning programme, this programme will also enable you to mentor Level 1 and 2 students as part of your qualification. Our delivery team have over seventy years combined experience of working in the uniformed and non-uniformed public services. You will be taught by former serving members of the Emergency and Military Services. Our aims are to build on your personal confidence, leadership and management skills. This programme will teach you discipline, improve your personal development and give you the opportunity to showcase your organisational skills, needed in any public service.

All students will study these modules:

Unit 1 – Small-scale Research Projects in Public Services

Unit 2 – Organisations and Behaviour

Unit 3 – Fair Treatment in Public Services

Unit 15 – Crime Reduction and Community Safety

Unit 18 – Public Service Activity Management

Unit 19 – Personal Outdoor skills

Unit 26 – Substance Misuse, Culture and Crime

Unit 27 – Criminological Theory relating to Crimes of Violence 

How will I be assessed?

Assessment is through a range of projects and assignments that support the analysis of research into various aspects of Public Service organisations or through the preparation and delivery of practical activities which are recorded, evaluated and submitted for summative assessment. Your work will take the form of completing journals, drafting reports, presentations, group discussions and the delivery and evaluation of practical sector skills.

You will have a personal tutor, access to excellent teaching and learning facilities including VLE, access to all current publications, reports, documents all on line and in the Learning Resource Centre, definitive on-site reading lists of books and journals, and access to industry standard software and specialist industry equipment via the service sector for Uniformed Service and Outdoor Pursuits activity. To meet all students holistic requirements, we have on site support officers to help you with any other issues.

Course Details

Location Start Date - End Date - Study Mode
Tottenham Centre 21 Sep 2019 - 3 Jul 2020 - Daytime

Course Code: HN4MPUSH / 19DA11A

Information on course fees

If you are aged 16 - 18:
Courses are free up to Level 3

If you are over 18, fees may apply:
If you are over 18, fees may apply. Click here for information on financial help available to you.

If you are aged 24+ click here for information on financial help available to you. This course is eligible for a loan.

Information on how to apply
Apply Now!

What are the levels?



Hasret Keles

The Public Services course that I am doing is excellent with all the best teaching. I’m proud of myself because I finished the Level 1 course three weeks early and was able to jump straight onto Level 3.

Hasret Keles Public Services Diploma Level 3

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How to apply

Thanks for your interest in applying. Choose a level of course from the options on the left for more information and to complete your application.

Click here for information about course levels


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Entry Level

This level will help you to develop general skills and improve your confidence if you do not have any experience or GCSEs. It will improve your basic reading, number skills and English language skills

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Level 1

This level will give you a good basic knowledge and understanding of the subject area. This level will develop your functional skills and give you some work experience.

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Level 2

This level will give you a deeper understanding of the subject area. This is a good level of education for employment and will improve your problem solving skills and increase your resourcefulness. This level is often the minimum requirement for employers.

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Level 3

This level gives you a thorough and developed understanding of the subject area. This level will give you experience in problem-solving, managing a workload and adapting your skills to achieve your objectives. This level is the minimum requirement when applying to universities and is the preferred requirement for most employers.

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Level 4 and Above

This level involves extensive studying and can help to make you a specialist in your field of learning or work.

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