Introduction to the course

Our BTEC Level 1 Introductory Certificate course is for those passionate about pursuing a career in hospitality and tourism in the future, but with little or no knowledge in the industry.

The course will give you an introductory experience in hospitality and tourism To achieve your qualification, you will need to complete 5 units within 1 year.

You will be assessed through course work and a range of different activities

What do I need?

You need a basic standard of English and Maths, an interest in hospitality and tourism, and to be reliable and punctual.

How is the course taught?

This is a part-time course, you will attend 1 day a week and have a mixture of taught sessions and workshops. You will complete a range of units, be organised, take assessments that will demonstrate your skills and keep a portfolio of your assignments.

All learners taking these qualifications will study core units that focus on:

  • Being organised  

  • Developing a Personal Progression Plan

 Learners will also take a number of vocational units:

  • Exploring local visitor attractions

  • Exploring travel and tourism in the UK

  • Contribute to running a Hospitality and tourism event

  • Delivering customer service in hospitality and tourism

  • Promoting hospitality and tourism events

  • Preparing and serving food and drink 

How will I be assessed?

You will be given opportunities to:

  • Carry out practical tasks

  • Present information you have gathered

  • Keep working logbooks, records and reflective journals

  • Practise English and mathematics skills

  • Take part in oral or written presentations

  • Take part in role play, interviews and other activities  

What does it lead to?

The course offers you the opportunity to develop your personal and professional skills to make you ready for work, an apprenticeship or further study at Level 2.

Course Details

Location Start Date - End Date - Study Mode
Enfield Centre 2 Sep 2019 - 3 Jul 2020 - Daytime

Course Code: CR1MIHT1 / 19DA11Z

Information on course fees

If you are aged 16 - 18:
Courses are free up to Level 3

If you are over 18, fees may apply:
This course is FREE if you fulfil the entry requirements, complete an Eligibility Residency Assessment, and if working, provide a copy of your latest payslip.

Information on how to apply
Apply Now!

What are the levels?



Jael Agyapong

I have developed my skills on the course and achieved great success with my grades. I enjoy mentoring my peers and using my interpersonal skills and problem solving skills. My aspiration is to progress to Higher Education.

Jael Agyapong Travel and Tourism City & Guilds Level 2

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How to apply

Thanks for your interest in applying. Choose a level of course from the options on the left for more information and to complete your application.

Click here for information about course levels


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Entry Level

This level will help you to develop general skills and improve your confidence if you do not have any experience or GCSEs. It will improve your basic reading, number skills and English language skills

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Level 1

This level will give you a good basic knowledge and understanding of the subject area. This level will develop your functional skills and give you some work experience.

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Level 2

This level will give you a deeper understanding of the subject area. This is a good level of education for employment and will improve your problem solving skills and increase your resourcefulness. This level is often the minimum requirement for employers.

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Level 3

This level gives you a thorough and developed understanding of the subject area. This level will give you experience in problem-solving, managing a workload and adapting your skills to achieve your objectives. This level is the minimum requirement when applying to universities and is the preferred requirement for most employers.

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Level 4 and Above

This level involves extensive studying and can help to make you a specialist in your field of learning or work.

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