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The College of Haringey, Enfield and North East London


London’s #1 College for Skills

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If you want a career in a fast paced and varied industry, a career in retail might be what you are looking for!

The retail industry is the largest UK private sector employer — employing almost three million people, with opportunities to progress from shop floor roles to management and beyond.

Course Overview: 

Our Pre-Apprenticeship Retail Programme is a 2-week interactive assessment and training workshop. It aims to prepare participants with the appropriate skills, knowledge and behaviours for successful recruitment on to a level 2 Retailer Apprenticeship with a trusted retail employer.

Content: 

• Confidence and team building development
• Initial assessment of learning and support needs
• Planning for learning and support needs to be met
• Introduction to Retail: 
-Understanding the business of retail
-Understanding how individuals and teams contribute to the effectiveness of a retail business
-Understanding customer service in the retail sector
-Understanding the retail selling process
-Developing good working relationships, attitudes and behaviours
•Preparing for and participating in a mock assessment for a level 2 Retailer Apprenticeship role:
-CV writing
-What is an assessment centre?
-Competencies
-Competency based interviews
-Behavioural simulation exercise
-Maximising chances of success

Outcomes:

•Individual Assessment Summary Report
•Individual Action Plan
•A CV that can pass the initial screening criteria for a L2 Retailer Apprenticeship
•Level 1 Award in Retail Knowledge (RQF)
•Mock Assessment - feedback and outcome report

For more information please use the contact details for Helen Camilleri below:

This email address is being protected from spambots. You need JavaScript enabled to view it. 

TEL: 07341736371

WEB: www.conel.ac.uk

For a print out of this information click here

Apprenticeships

Accounting

Business Administration

Childcare

Cleaning

Construction

Customer Service

Engineering

Hairdressing

Health and Social Care

Horticulture

Hospitality

IT

Management

Retail

Teaching

Warehousing

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